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            • Chamber University: Customer Service

              Date and Time

              Wednesday Jan 29, 2014
              8:00 AM - 11:30 AM CST

              Location


              Knipling Education Conference Center above Covenant Medical Center's west parking garage. Enter garage from 21st & Louisville with code 3972#.

              Contact Information

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              Chamber University: Customer Service

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              Description

              Hear from United Supermarkets and Chick-fil-A as they discuss the components of developing and maintaining great customer service. This is a continuation of the widely popular seminar presented in 2013 with new content for 2014. Presentors include Phil Pirkle, Executive Vice President of Talent Management for United Supermarkets and Brandon Mulkey, Owner/Operator of Chick-fil-A.  

              Phil Pirkle will present “Coaching the High Performance Service Team”.  Brandon Mulkey and Rob Bailey will discuss “Be REMARKable” - to be remarkable, we must think differently, and often the reverse of our competitors. There will be a Question & Answer period at the end of the seminar.

              Chamber University is presented by Covenant Health, and sponsored by American National Bank, United Supermarkets and Workforce Solutions South Plains.  

              Registration is now open. Changes to your reservation may be made until Noon, January 27th. If you are unable to attend, you may send another representative in your place.

              The doors open at 8 a.m. with a complimentary breakfast provided by Chick-fil-A  69th & Slide - 82nd & Milwaukee. 

              For additional information or to inquire about group pricing, contact VP of Business Development Robin Raney at (806) 761-7009 or robin.raney@lubbockbiz.org

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            Lubbock Chamber of Commerce  1500 Broadway, Suite 101, Lubbock, TX 79401  806. 761.7000  info@lubbockbiz.org

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